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News & Updates

Madras Dial A Ride boundary expansion flyer Apr 12

CET Expands Madras Dial-A-Ride Boundary and Offers SMS Text Alerts for Passengers

Author: Derek Hofbauer | Posted on

Cascades East Transit (CET) expanded its Dial-A-Ride boundary in Madras in April, 2023 to ensure more residents can access their destinations using public transportation. CET also now offers SMS text alerts to inform passengers when their vehicles will arrive. Passengers can request text alerts when riding on any of CET’s regional Dial-A-Ride vehicles when they schedule their trips through CET’s call center at 541-385-8680.

CET’s Dial-A-Ride service provides many Central Oregon residents with ADA-accessible transportation to and from destinations such as work, school, doctor’s appointments, pharmacies, and grocery stores. “We are excited to expand the Madras Dial-A-Ride boundary to provide residents with even greater access to important destinations within Madras. Recent technology upgrades have resulted in improved Dial-A-Ride scheduling and operational efficiencies, as well as the offering of SMS text alerts that provide an added convenience for our customers,” noted Kassi Page, CET’s Dispatch and Call Center Supervisor.