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News & Updates

Ribbon Cutting Ceremony for Ride Bend Microtransit Jul 02

Launch of New Ride Bend Microtransit Service on July 1

Author: Ashley Hooper | Posted on

The Ride Bend Shuttle Service will be transitioned to an OSU-Cascades Microtransit Pilot Project this year. Cascades East Transit is proud to partner with OSU-Cascades for this innovative project. To ensure this Ride Bend was available for everyone in the community, CET has provided an ADA accessible vehicle for the service.

Ride Bend Summer Service Map

Summer Service Area Map

Free Rides with Ride Bend

Ride Bend offers on-demand, app-driven transit service to the public. The free service will be available daily through September 22, from noon to 8 pm. Rides can be requested via a mobile app and through a call-in number: 866-921-8924.

Summer Service

The Summer Service Area includes areas of Bend where it’s most difficult to move residents and visitors around during summer months. Ride Bend connects to citywide and regional bus service at CET’s Hawthorne Station.

How it Works

  1. Download the Ride Bend app available on iTunes Store and Google Play Store to get started, or call to request a ride (866-921-8924).
  2. Summon one of our three, dog-friendly vans that seat up to 11 guests and come equipped with bike racks. One van is also ADA accessible.
  3. Take Ride Bend to your desired location within the service area. If floating the Deschutes River, please use the Ride the River shuttle.


What is Ride Bend?

Ride Bend is an on-demand, app-based transit service available to everyone. This service will be available at no cost to any rider who summons the vehicle with the Ride Bend app. Funding partners include: the City of Bend, Visit Bend, the Bend Metropolitan Planning Organization, St. Charles Health System, OSU-Cascades, and Central Oregon Intergovernmental Council.

How do I use Ride Bend?

Download the Ride Bend app and enter your desired trip origin and destination. The app will tell you how soon we can pick you up. If the pick-up time works with your schedule, request the ride.

You can also call 866-921-8924 to request a ride.

How much does Ride Bend cost?

The Ride Bend service is free.

Can I take Ride Bend from my house near Galveston Avenue to Safeway? To my friend’s house? To get dinner?

Yes! You can use Ride Bend to get anywhere within the service boundary. For those interested in traveling outside of the service area, Ride Bend can drop you off at Cascades East Transit’s Hawthorne Station.

Will my ride go directly to my destination? Or will we stop to pick up other people?

The Ride Bend vans fit up to 12 people, including the driver. On busier days, expect to share the van with other passengers (and possibly their dog).

How many vehicles will be in service?

Three vehicles in total will be in service, with seating for up to 12 people, including the driver. One vehicle is wheelchair-accessible and all vehicles are dog-friendly.

Can I bring my bike?

Yes. Ride Bend vans are equipped with bike racks.

Can I take Ride Bend after floating the river?

Floaters can ride the Ride the River shuttle buses for $3.00, and enjoy unlimited rides all day.

How do I request a ride in an accessible van?

Within the Ride Bend app, select the option for an ADA vehicle. Or, call us to request an accessible ride at 866-921-8924.

When will Ride Bend operate in 2019?

Ride Bend will operate a summer service July 1 through September 22 (Labor Day). After 9/22, the service area will shift west to include the OSU-Cascades and COCC campuses. The most up-to-date information on hours of operation can always be found on the app.

Is there an age limit for who can utilize Ride Bend? 

In the interest of safety, children 12 & under may not ride Ride Bend alone. Children must be accompanied by a parent, legal guardian, or other responsible rider.

Why was Ride Bend introduced?

Ride Bend was introduced to reduce parking demand and congestion within the areas that see the most traffic during the summer months. Ride Bend connects to the Cascades East Transit system to make it easy for those traveling to other parts of Bend or Central Oregon.

How is Ride Bend funded?

The program is sponsored by the City of Bend, Visit Bend, the Bend Metropolitan Planning Organization, St. Charles Health Systems, OSU-Cascades, and Cascades East Transit, with in-kind support from Bend 2030 and the Downtown Bend Business Association.