•  Rural Dial-A-Ride is a curb-to-curb, shared ride transit service provided to the general public (no application is necessary).
•  Check out the service map below to see if you live within the Rural Dial-A-Ride service area or call 541-385-8680.
•  To schedule a ride, call 541-385-8680, Monday – Friday from 7am – 4pm. You may schedule a ride up to 30 days in advance.
•  Make sure to have your trip information, including all addresses, ready when you call.
• Have your ticket or cash for the driver before you board—only exact fare or tickets are accepted.
• Ride times are scheduled based on availability.
•  Unexpected delays may occur due to traffic, passenger delays, or weather.

Reservation Timeframes

• Pick up or Return – Be ready 30 minutes before scheduled ride
• Scheduled appointment – Be ready 65 mins before appointment time
• Will Call Returns – Pick up from 5 mins up to 60 mins from scheduled ride
• Please note that drivers are instructed to leave after 5 mins if passenger does not show.

Cancellations

• If you cannot make your ride, just give us a call! Please call one of our customer service representatives at 541-385-8680 at least 60 mins before your reservation.
• If you did not make your first ride, be kind and notify us of any other rides you have scheduled that day.

Check out other transit service options offered in Redmond: Route 22 (Redmond – Madras), Route 24 (Redmond – Bend), Route 26 (Redmond – Prineville), and Route 28 (Redmond – Sisters)